way in his/her daily work-life and that organisations can become more competitive if the management is capable of acknowledging these abilities. The challenge for management is to encourage employees to be innovative and to take on responsibility for organisational concerns in their work. The book provides a conceptual framework for understanding the complexity and challenges for management. A number of cases are presented in order to illustrate how managers can practice the actor based method. The actor based approach presented in the book contrasts more mainstream management approaches that tend to focus on rather mechanical management techniques constructing the employees as reactive. The authors ambition is to encourage students to be present and reflective in their tackling of organisational situations.