to professionalize his or her existing competences, how these competences fir into the strategic considerations of today's business organizations, and how English is used as a business lingua franca and what the implications are of this use. The book also takes a look at how learners may avail themselves of ICT top optimize their personal professionalization process.ContentsPreface   Chapter 1. The Adult Professional ESL Learner   Chapter 2. English as a Lingua Franca in Intercultural Business Communication   Chapter 3. Second Language Acquisition - Challenges for the Adult Learner   Chapter 4. Oral Communicative Competence   Chapter 5. Listening Skills from a Strategic Point of Departure   Chapter 6. Rhetoric and Speech Acts  Chapter 7. Intercultural Oral Communication   Chapter 8. Language, ICT and the Learning Organization   Chapter 9. References and Suggested Literature   Appendix A. Countdown to Professional Presentations   The 10 Steps towards Professional Presentations